A Primer for Resolving Network Connection Issues in Honkai Star Rail

musa 4 Min Read

Discovering that you are not alone if you are dealing with an internet connection problem in Honkai Star Rail is comforting. However, if you do suffer network issues, the following steps may help you to try and rectify the issue:

Investigate the State of the Internet Connection

Before you start playing Honkai Star Rail, you must first make sure you have a reliable and speedy internet connection. Check to see if the servers are running or if they are down for maintenance. If the servers are working, then verify that your internet connection is stable and fast. You can also test out other online games to see if the network issues are exclusive to Honkai Star Rail or if they apply to other games too. If the other games run fine, then the issue is likely not with your internet connection.

Rebooting a Network Device

Performance problems with the internet can be due to troubles with your modem/router. Therefore, it is suggested to restart it from time to time. If you would like to do this, here are the steps to take:

  1. Switch off your router.
  2. Detach it from the wall socket.
  3. Keep it disconnected for somewhere around 2 to 5 minutes.
  4. Reattach it to the power source and turn it back on.

A factory reset of the router may help to resolve configuration difficulties and update the router firmware. To learn more on how to do this, you can reach out to your Internet provider or the producer of your router.

Turn off VPN

When utilizing a VPN, your internet speed can be drastically slowed down, particularly if you are using a free one. Thus, it is advised to switch to a paid VPN or abstain from using one when playing the game. If your VPN is activated while playing, be sure to turn it off.

Start the Game Launcher Again

On occasion, when trying to connect to the official game servers, the game launcher might experience some difficulties. To fix this, simply restart the game launcher, which should enable it to properly connect to the servers in the future.

To begin playing the Game again, reinstall it

If none of the troubleshooting attempts have been successful, reinstalling the arenagadgets game might be the only solution. This will obtain all the game files which may be damaged, leading to persistent network issues. Before attempting this, be sure to back up your game data so you don’t lose your progress.

Reach Out to the Help Desk

Getting in touch with them requires an email outlining the problem you are facing. Make sure to list any applicable details such as error codes or messages, the time and date when the issue surfaced, and any steps you have already taken to try to fix it.

In conclusion, if you want to rectify any network problems with Honkai Star Rail, there are multiple measures you can take. Adhering to the aforementioned steps will ensure that you get the necessary help you need to clear up any difficulties with the network when playing Honkai Star Rail.

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